FAQ
Q: What about your payment term?
A: Usually T/T or L/C, 30% deposit and 70% before delivery.
Q: what about your standard delivery date ?
A: 30 days after receiving deposit
Q: How about your capacity ?
A: For steel pipes, 50,000 tons per month, 600,000 tons per year. For pipe fittings, 30,000 tons per year
Q: what about your package ?
A: Usually as per customer's requests.
Common packing information: Small size in bundles, big size in bulk, some sizes with plastic cap to protect both ends, seaworthy packaging.
Q: What is your main market &main customers ?
A: We have 12 years experience on steel pipes & pipe fittings. Our main market includes China, Singapore etc. Main Customers including HYST, Keppel group etc.
Q: If products have some quality problem,how would you deal with?
A: We will responsible for all of our quality problems.
Q: How to get accurate price / quotation from you?
A: Please kindly tell us below details and we'll send our quotation to you ASAP:
1) Pipe's outer diameter
2) Wall thickness
3) Section Shape (round, square etc.)
4) Length for each pipe
5) Steel grade
6) Standard (e.g.: API 5L)
7) Order quantity
8) Designation (BK, BKW etc.)
9) Trade Terms
P.S.: more detailed information you clarified, more exact price we provided.
